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Customer Support Associate

0 - 1 Years


Job Description

Job Description
We are looking for a reliable Customer Care associate who will be responsible for handling calls for transportation requests. She/He will have to manage the entire cycle from request to fulfilment and completion of the ride.

Handle calls from customers for transportation requests.
Confirm request, identify and coordinate with service providers.
Follow up until completion of ride. Ensure customer is always informed.
Diligently follow up for callback requests and scheduled rides.
Adhere to and complete all steps and processes defined for call handling.
Graduate in any field- Fresher or with 1+ year experience.
Calm demeanour, confident and clear communication
Ability to multi-task while on call and make quick decisions.
Fluent in English, Hindi and Telugu.
Flexibility for working in shifts.

Salary 1 Lac 50 Thousand To 1 Lac 75 Thousand P.A.
Industry Fresher / Trainee
Work Experience 0 - 1 Years
Qualification Other Bachelor Degree

Key Skills

English Hindi Telugu

Company Profile

Company Name

Oruganti Consultants Pvt. Ltd.

About Company We, at the Agency, are convinced that "THE WORDS AND DEEDS"statement correctly reflects the universal and honest attitude that we have towards the profession practiced by us. Our ultimate goal is to provide our Customers with top quality Recruitment, staffing, training and retention. Our dedicated team to each segment will ensure an excellent and in time response, with transparent service being top most priority.
Email ID orugantivijayawada@gmail.com